Why does sometimes the created_date in the Events or Event_Details API appear earlier than the event created date in the UI?

Created by Atif Ikramuddin, Modified on Tue, 26 Aug at 7:25 PM by Atif Ikramuddin

  • Initially, when an event is triggered, the system generates an event skeleton, and unless customer, parts, products, sites, or supplier details are added, the system treats the event_write_up_date (one of our back-end table) as the initial creation date in both the events and event_details API endpoints.

  • However, when the above mentioned details are added to the event, it becomes a warroom and starts appearing on UI. Hence, the created_date appearing on UI is a bit later than what appears in events and event_details api endpoints.

  • Other than events and event_details api endpoint, rest of the event related api endpoints (event_sites, event_partners, event_parts and event_products) appears consistent and matching with UI timestamp for the event.

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