- The last_modified_date and row_modified_date in the REST API are generally updated in parallel when actions are performed on events. However, there are specific scenarios where only the row_modified_date gets updated, while the last_modified_date remains unchanged.
Below are the cases where only row_modified_date is modified:
- Customer updates the Event Status
- Supplier responds to the site in an event with "No Impact" status (i.e., from Potential or Confirmed to No Impact); this also includes the roll-up scenario on the Customer side
- Customer updates Site/Partner Impact Status to any status except Confirmed, or updates Downtime/Comments of a non-confirmed Site/Partner
- A new Site is added in the event’s impacted region via Event Cleanup
- A Site is removed via Event Cleanup
- New CPNs, PPNs, or Products are added in the impacted region by the Supplier
- Therefore, we recommend using row_modified_date as the pagination parameter in both the warroom_details and event_details REST API URLs to ensure all events with the latest status updates are retrieved accurately.
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