What is the standard logout session timeout threshold for Resilinc users?

• Resilinc enforces a 30-minute inactivity-based session timeout for security purposes.

      Session Timeout Behavior

• Users are automatically logged out after 30 minutes of inactivity.
• A warning popup appears at 25 minutes of inactivity.
  
• Clicking “Stay logged in” resets the inactivity timer and provides another 30 minutes of active session time.
• If no action is taken after the warning, the system automatically logs the user out at the 30-minute mark.

      How to Stay Logged In Beyond 30 Minutes

• Users can enable “Keep me logged in” on the login page before signing in.
  
• When enabled:
• Users will not be logged out after 30 minutes of inactivity.
• The session remains active until the user manually logs out or closes the browser.

      For SSO-Enabled Customers

• Customers using Single Sign-On (SSO) who wish to change the default 30-minute timeout must contact Resilinc Support.
• Submit a request via the Customer Hub or email customersupport@resilinc.ai.
• Resilinc will update the session timeout settings from the backend upon request.