- Tier-1 suppliers can now stay informed about disruptions affecting their sub-tier suppliers, enabling faster, more informed responses and better risk management.
- How notifications and visibility work
When a Tier-2 (sub-tier) supplier reports an impact, Tier-1 suppliers are automatically informed. - Email notifications (optional): Tier-1 suppliers can receive an email as soon as a sub-tier supplier confirms an impact.
- In-app bell notifications: Alerts appear immediately in the platform when a sub-tier supplier reports an impact.
- Supplier portal visibility: Sub-tier responses are displayed under the “My Supplier Events” tab in the Supplier Portal.
- Detailed information access: Tier-1 suppliers can view supplier-level and site-level details related to sub-tier impacts.
- Activity log tracking: All sub-tier supplier responses are recorded for historical reference.
- Opt-in control: Email notifications can be enabled or disabled by the Tier-1 supplier through a portal setting.
- Refer screen-prints:
- Benefits for Tier-1 suppliers
- Clearer, more reliable customer responses: Access to sub-tier disruption details helps provide informed, dependable updates.
- Improved situational awareness: Real-time visibility into supplier disruptions keeps Tier-1 suppliers aware of downstream risks.
- Reduced blind spots: Eliminates gaps where Tier-1 suppliers previously had no insight into whether their suppliers were impacted.
- Faster mitigation and decision-making: Immediate notifications allow quick risk assessment and action.
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