Why am I unable to see the option to mark certain users as inactive or locked, even though I have admin access?

Created by Amit Kadam, Modified on Wed, 27 Aug at 6:36 PM by Amit Kadam

  • The "Mark Inactive" and "Locked" toggle options are only available for onboarded users (those with Active or Inactive status).
  • These options will not be visible for users who are in Reminder Pending, Approval Pending, Not Onboarded or Blocked status.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article