I have Company Admin role however I can not see few users from my company in the dropdown list to update their personal preferences. Why?

Created by Rohit Sawant, Modified on Thu, 28 Aug at 9:53 AM by Rohit Sawant

  • In the personal preferences section, a Company Admin will only be able to see the list of users who have already registered (Onboarded) into the Resilinc solution. 
  • If the request has been sent to the user but the user still has not registered, his/her name will not appear in this list.
  • Additionally, only those users will appear in this list who have Event WarRoom license assigned to them, either View Only or CollaboratorPlease check back on the user to see if this license is assigned.

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