| Activity Name | Primary SPOC | Secondary SPOC |
| Post Release Testing | Available Staff | |
| Release Sanity | Available Staff | |
| China Report | Amit | Atif |
| Infra Activities | Individual Staff | |
| Queue Processor Monitoring - Engg | Individual Staff | |
| Kharon Activity | Rohit C | Manoj |
| AM/VM Execution | Available Staff | |
| Eaton Supplier Onboarding | Atif | Rohit S |
| Eaton Bounce Back | Rohit S | Atif |
| Eaton - Email Delivery/Usage Data | Atif | Rohit |
| Customer Org Expiry Report | Kishor | |
| Aristrocrat Monthly SCV/BCP Data | Rohit S | |
| Bug Prioritization | Rohit C | Manoj |
| Post Release KB Review/creation | Kishor | |
| Monthly KB Creation | Individual Staff | |
| ISO Documents Updates | Manoj | Rohit C |
| Internal/External Audit | Manoj | Rohit |
| Company Wide Meeting like Townhall etc | All Staff | |
| Weekly Team Meetings & 1:1 with Manoj & Rohit | All Staff | |
| Customer Meetings | Need Basis | |
| API Support | Need Basis | |
| New Hire/cross functional training | Individual Staff | |
| Unplanned Service Disruption Customer Comms | Available Staff - Need Basis |
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