Why are my suppliers unable to see the events data on their portal? They are getting a message on the events card saying "No records found at the moment!”

Created by Rohit Sawant, Modified on Mon, 11 Aug at 10:57 AM by Rohit Sawant

  • This happens when the EventWatch setting for "Tier 1 Suppliers with Supplier Provided Sites" is disabled.

  • When this setting is turned off, suppliers can't access event data on their portal.

  • As a result, they see the message "No records found at the moment!" on the Events card. PFB screen-print for your reference.


  • To fix this: The customer needs to enable the relevant EventWatch setting.

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