What happens if a supplier user blocks themselves during their initial login or if the admin user blocks users’ domain? Will such users be uploaded to the customer portal if added in CDIF?

Created by Atif Ikramuddin, Modified on Wed, 27 Aug at 1:18 PM by Atif Ikramuddin

Users who are blocked or whose email domain is blocked by the admin user will not be uploaded to the customer portal when added in the CDIF under the Supplier or Site List tab.
The following warning messages will be displayed in the CDIF for blocked users:
- User blocked by supplier
- Email domain blocked by supplier
Next Steps if You Encounter the Warning Message in CDIF:
If you encounter the warning message indicating a blocked user, contact the supplier to validate the user's status.
If the user is valid and needs to be unblocked, you will need to reach out to Resilinc Tech Support for further assistance with unblocking the user.