Will suppliers receive impact notification emails if the emergency contact fields in CDIF are empty?

• Yes, suppliers can still receive impact notification emails even if the emergency contact fields in CDIF (Customer Data Input Form) are empty, provided certain conditions are met.
• The system does not rely solely on CDIF emergency contacts. It pulls contact information from multiple sources, including:
  • Company Emergency Contacts (via CDIF) 
  • Site Emergency Contacts (via CDIF) 
  • Company-level contacts shared by suppliers through the SCV assessment 
  • Site-level contacts shared by suppliers through the SCV assessment 
• If CDIF emergency contact fields are not populated, the system can use contacts provided by suppliers during the SCV assessment to send notifications.
• However, for SCV-based contacts to be considered, the following settings must be enabled under Organization Settings → “Select which contacts should be contacted for the impact confirmation request”:
  • Company Contacts Shared by Suppliers in SCV 
  • Site Contacts Shared by Suppliers in SCV 

In summary:

• Impact notifications will be sent as long as valid contact information exists from any source 
• If relying on SCV contacts, the corresponding Organization Settings must be enabled 
• Missing CDIF emergency contacts alone will not prevent notifications, if SCV contact data is available and configured correctly