- The EventWatch Configurator – Admin Team Management feature enables Org Admins to centrally manage EventWatch alert configurations at a team level within the organization. This functionality helps organizations standardize alert settings, reduce manual administrative effort, and simplify management of large user groups.
- Using this feature, Org Admins can create teams, assign users to teams, and configure team-level EventWatch settings that are automatically applied to all users within the respective team. This ensures that users across the same team receive consistent alert configurations without requiring individual setup.
- Org Admins can:
- Create and manage teams.
- Add or remove users from teams.
- Configure team-level alert settings.
- Modify existing team configurations.
- Reset configurations back to default settings when required.
- View configuration modification details.
- Once a team is created, admins can edit the team name, update settings, and modify user assignments as needed. Any updates made at the team level are automatically reflected for all users associated with that team.
- This enhancement also introduces a revamped user settings experience to better align with the new team management workflow, making the configuration process more intuitive and consistent.
- Important points to note:
- A user can belong to only one team at a time.
- Users assigned to a team will follow the team-level configurations.
- Individual user customization is restricted while the user is part of a team.
- If individual customization is required, the Org Admin must first remove the user from the team.
- New users added to a team automatically inherit the predefined team settings.
- Benefits of this feature include:
- Enables organizations to mirror their internal team structure within Resilinc.
- Reduces manual setup and administrative overhead.
- Ensures consistent and standardized alert configurations across teams.
- Accelerates onboarding for new users using predefined settings.
- Reduces configuration errors and operational misalignment.
- Simplifies management of large enterprise user bases.
- Overall, the EventWatch Configurator – Admin Team Management feature improves administrative efficiency, configuration governance, and scalability for enterprise customers managing EventWatch notifications and alert preferences.
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