- Customers can view all responses provided by suppliers to an event using the ‘View Response Timeline’ feature.
- This feature ensures consistency and transparency by recording the initial notification sent and the first response dates without overwriting them with subsequent responses.
- The timeline tracks all subsequent responses, helping users evaluate supplier reliability and efficiency.
Key Benefits:
Transparency: Provides a chronological view of all supplier notifications and responses.
Insights: Helps assess how promptly suppliers respond to notifications, offering clear insights into their efficiency.
How to Access the Timeline Feature:
> Route 1:
- Go to Supplier Listing Page.
- Navigate to the WarRoom Summary Tab.
- Hover over the Notification Sent or Notification Responded columns.
- Click on the Timeline Icon to view all responses for the event.
Refer to the below screen-prints:
> Route 2:
- Go to WarRoom Listing Page.
- Navigate to the Response Summary Tab.
- Hover over the Notification Sent and Notification Responded columns.
- Click on the Timeline Icon to access the response timeline.
> Route 3:
- Go to WarRoom Impact Detail Page.
- Locate the Supplier Grid.
- Hover over the Supplier Responded column.
- Click on the Timeline Icon to view the responses.
> Route 4:
- Go to Supplier Detail Page.
- Navigate to the WarRooms Tab.
- Hover over the Notification Sent and Notification Responded columns.
- Click on the Timeline Icon to see the detailed response timeline.
Additional Feature:
Users can download the timeline data in Excel format by clicking the Download Icon in the pop-up window.
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