- This happens when a user login to Resilinc portal using SSO link and post that when user tries to bookmark the link, you would have already logged in to Resilinc portal and the Resilinc Home page is showing up.
- So, when you bookmark this link, you are actually bookmarking the Resilinc Home page link and not the actual SSO link.
- Hence, when you try to login next time, it will take you to the Resilinc login page and will ask you to provide the login credentials.
- To avoid this user needs to edit the saved bookmark and paste the SSO link for your company.
- This will redirect user to the SSO login page whenever you click on the stored bookmark and not to Resilinc portal.
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