Why does the charts on Analyze Risk > Products tab show fewer products than what I uploaded via CDIF?

Created by Atif Ikramuddin, Modified on Wed, 27 Aug at 1:19 PM by Atif Ikramuddin

  • When products are uploaded via CDIF, all of them are successfully stored and can be viewed in full on the Product Orion page. However, the Analyze Risk tab displays only those products that have an associated risk score.
  • For example, if you uploaded 300 products but only 94 currently have a risk score, the Analyze Risk charts will display just those 94 products. This does not indicate that the remaining products were not uploaded — they are simply excluded from the chart view due to the absence of a risk score.
  • To verify that all products were uploaded correctly:
    • Go to the Product Orion page, where the complete list is shown.
    • Compare the product count with the data in your uploaded CDIF file.
  • If you need assistance reviewing risk score eligibility or data completeness, feel free to contact our support team.

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