To ensure an effective user experience, it is recommended to have user preferences defined by their roles and responsibilities in the organization. Every user can configure their personal preferences and notifications using various attributes such partner names, categories, tier level, country with supplier site locations and other custom options. An appropriate configuration can ensure users only receive relevant email notifications for them to monitor rather than receiving all notifications.
For example, if there are 100 supplier and 200 sites are loaded in Resilinc for EventWatch monitoring, receiving email notifications for all of the suppliers may not be relevant or helpful. Users can choose to receive notifications relevant to their role & responsibility area. Additionally, the user configuration data in the platform can be filtered so that only actionable information remains visible to each user when they login to the portal.
Configuring personal settings is a critical first step when the users get access to the Resilinc portal. Without personal settings configuration users may receive irrelevant information which can result in frustration and lack of engagement.
The Preferences & Notifications option under the Settings segment consists of two sections:
- Personal
- Global
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