If a normalized supplier name is updated, will the change automatically reflect in the portal? Do existing users need to re-register?

Created by Amit Kadam, Modified on Fri, 5 Jun at 10:31 AM by Amit Kadam

  • When, as per customer or supplier request, Resilinc updates an already normalized supplier name to a new name, the changes will not automatically reflect in the customer portal.
    • The customer needs to update the supplier details in the CDIF file and upload it again. 
    • Once the file is successfully processed, the updated supplier name and its details will be reflected in the portal.
  • Impact on Supplier Users:
    • Existing supplier user accounts will not be automatically transferred to the updated supplier name. 
    • Users mapped to the old supplier name will need to register again under the updated supplier name to access the portal.

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