- Supplier Impact Notification emails (also known as SICs) are sent as emails to Emergency Contacts when a disruption event occurs.
- Once a supplier receives the email:
- All links & buttons in the email are valid for 60 days, until they are clicked by the supplier.
- Clicking any of these links or buttons will direct the supplier to the Open Source page, where they can submit event responses after verifying the Multi-Factor Authentication (MFA) code sent to their email.
- Once any link/button in a specific email is clicked, the links remain active for 72 hours, after which users will always be asked to login into the portal irrespective of the link/button clicked.
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