Why are the 'Partner Score' and 'Survey Section Scores' blank in the 'Partner Section Risk Score' grid on the Survey Dashboard, even though my supplier has submitted the assessment?

Created by Amit Kadam, Modified on Wed, 27 Aug at 7:05 AM by Amit Kadam

  • The 'Partner Score' will only be calculated and displayed if at least one question has a weight and point assigned in the custom assessment.
  • Similarly, "Survey Section Scores" are calculated only if at least one question in each survey section has a weight and point assigned.
  • If no questions have weights or points assigned, the system cannot compute the scores, resulting in blank values on the Survey Dashboard.
  • So, it is recommended that you assign weights and points to at least one question in each section to ensure these scores are calculated and displayed.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article