How to create new users in Resilinc org if we are using SSO?

Created by Amit Kadam, Modified on Wed, 27 Aug at 12:51 PM by Amit Kadam

  • For SSO enabled customers we don't create user login through User Management page in the Resilinc org.
  • There are two ways to create users -
  1. Auto-provisioning – When the user accesses the SSO link the user credentials will automatically be created with no role & licenses assigned to the user. The company admin or CSM have to provision the roles & Licenses for this newly created user. Then the user will be able to access all functionality of the portal.
  2. Bulk-provisioning – Resilinc can create the users in bulk provided the customers give us a list of all the users which will include First Name, Last Name, Email Address, Roles and Products to be assigned in a CSV or Excel Sheet.

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